Information management unlocking the potential of AI

July 13, 2018 by Stefan Summesberger

SEMANTiCS Conference Speaker Joe Hilger is a Principal at Enterprise Knowledge, LLC. Joe has over 25 years of consulting experience. For the past 12 years, Mr. Hilger has helped over 50 organizations implement enterprise-scale content, search and data analytics solutions that deliver real value for his customers. He has worked with a wide variety of public and commercial customers to design and develop innovative and cost-effective solutions to enhance competitiveness, increase revenues, and improve customer service. In this Interview Joe talks about Knowledge Management, the connection between Information Management and AI as well as the talk he and Zach Wahl will give at SEMANTiCS Conference.

You are the founder of Enterprise Knowledge - an US company specialized in knowledge management services. Please give us an insight to your approach to knowledge management?

Enterprise Knowledge (EK) helps customers find better ways to capture, manage, share, and collaborate around the information that they need to be successful.  We do this by looking at 5 key areas: People, process, content, culture, and technology to understand how our customers improve the way that they work with their information.

Semantic Technologies are becoming a big part of the solutions we provide for our customers.  From semantic search to semantics hubs, up to chat bots we are using these great new tools to make our customers more efficient and successful.

SEMANTiCS is the leading European conference on Linked Data and Semantic Technologies. This year Machine Learning is a central topic. How does information management contribute to AI applications?

Information Management is a critical component of most AI applications. For our clients, we use content collected from around the enterprise to develop systems that recommend smart solutions at the point of need.  AI and semantics enables smarter answers, but they would not be effective without string information management through processes and the tagging of information.

As a consulting firm you work with many different companies from various industries. What is a typical project for you? What do you consider more innovative? What kind of  changes do you observe in the market?

Our typical project begins with a strategy engagement.  A customer recognizes that they have a problem with Knowledge Management and they ask us to provide a roadmap to help fix the problem.  We run a series of workshops and focus groups to collect information and then provide a roadmap that includes process, governance, and technical solutions.

Once the strategy engagement is complete, we will help our clients implement the solutions.  This is where we get to take advantage of these exciting semantic solutions that everyone is talking about.

In the end, we get the pleasure of seeing our clients make better use of their information helping them become more efficient and successful.

You are a speaker at SEMANTiCS 2018. What’s the topic of your talk?

We are excited to attend the conference this year.  The title of our talk is Developing a Semantic Hub for an International Development Bank.  We are going to share our experience in building a semantic hub using PoolParty and StarDog graph database.  This hub collects information from throughout the enterprise and uses it to provide recommendations across a wide number of platforms.  As part of the presentation, we will share what we did, what worked, and what our greatest challenges were. It is a great conversation for others looking to develop an enterprise wide recommendation engine based on semantic technologies and AI.

Discuss the potential of recommendation engine based on semantic technologies and AI with Zach and Joe at SEMANTiCS 2018. Register now!


The annual SEMANTiCS conference is the meeting place for professionals who make semantic computing work, and understand its benefits and know its limitations. Every year, SEMANTiCS attracts information managers, IT-architects, software engineers, and researchers, from organisations ranging from NPOs, universities, public administrations to the largest companies in the world.